Our Site may collect personal information, by itself or through third parties, in a variety of ways, including, but not limited to, when you visit our Site, register on the Site, subscribe to our newsletter, respond to a survey, fill out a form, and in connection with other products, services, features or resources we make available on our Site. You may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. You may, however, visit our Site anonymously. We will collect your personal information only if you voluntarily submit such information to us. You can always refuse to supply personal information, except that it may prevent you from engaging in certain Site related activities.
We may collect non-personal information about you whenever you interact with our Site. Non-personal information may include the browser name, the type of computer and technical information about your means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
What we collect and store
We use personal information to communicate and maintain our relationship with you. This means fulfilling your orders, requests for information, registering you for our events, responding to your inquiries, or for such other purposes as you may initiate or request.
We generally store personal information for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.
Who on our team has access
Members of our team have access to the information you provide us. For example, administrators can access:
- Transaction information such as what was purchased, when it was purchased, to what email address a confirmation should be sent, and to what mailing address products should be shipped
- Customer information like your name, email address, and billing address
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
We share information with third parties who help us provide our orders and store services to you.
We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.
We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Site.
We use the analytics package provided by Google Analytics and Google Search Console. Find out how Google uses data when you use partner sites or apps here.
If you decide to opt-in to our mailing list, you will receive emails that may include organization news, updates, related product or service information, etc. You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at email@example.com.
Web browser cookies
The Site’s contact form will collect your name and email address. We will use this information to respond to your inquiry, questions, and/or other requests. We generally store contact form information for as long as we need it to track and respond to your request. We do not use the information submitted through contact forms for marketing purposes.
Embedded content from other websites
Articles on this Site may include embedded content (e.g. videos, images, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
What rights you have over your data
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal data
We do not sell, trade, or rent any personal information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Links to other websites
You may find content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. These websites may operate independently from us and may have their own privacy notices or policies, which we strongly suggest you review. If any linked website is not owned or controlled by us, we are not responsible for its content, any use of the website or the privacy practices of the operator of the website.
Last updated: April 28, 2023